Royal College of Art
Specialisms: Service Design
Location: London, United Kingdom
First Name: Karen
Last Name: Rozenbaum
Specialisms: Service Design
Sectors: Product / Architecture / Interiors
My Location: London, United Kingdom
University / College: Royal College of Art
Course / Program Title: Service Design MA
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Specialisms:
Service DesignECD is an Employee-Centric-Design initiative that aims at identifying and mapping how employees feel and behave during a transitional period to help organisations meeting them where they are instead of using a one-size fits all approach. Through ECD’s Change Index, we identify employees as promoters, participants and detractors, as well as their motivations. With our Content Analysis Algorithm, we then match employees with personalised content to inspire their vision through case studies and self-development opportunities. ECD also offers Co-designing Change Workshops to envision and anticipate what the change could look like. The Change Index assessment tool is currently being prototyped and tested. If you/ your organisation are interested, give me a shout.